LeoVegas Review took the gambling scene by surprise in 2011 when the bookmaker was launched, so we decided to write this review and familiarise you with them. At first, LeoVegas was only an online casino, but recently it expanded its services by giving their customers the chance to bet on sporting events. Due to the website being relatively new, it does not have some of the perks that older brands provide, such as live streaming, statistics, and news columns. However, they still have some features that make them stand out from the competition. For example, the welcome bonus here is unique and may interest many punters.
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| Bookmaker | Founded | Jurisdiction | Bonus | Cashout | Platforms | Grade | Read More |
|---|---|---|---|---|---|---|---|
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| Up to £100 in Bet Credits for new customers at bet365. Min deposit £5. Bet Credits available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits and T&Cs apply. #ad | |||||||
| 2008 | Gibraltar | £30 | Yes | Mobile | |||
| 1997 | Malta | Money Back up to £40 | Yes | Mobile | |||
| 18+ begambleaware.org. New customers only. Min deposit £10. Money back as bonus if first bet loses. Wagering requirements: sportsbook 3x at min. odds of 1.40 (2/5), casino 35x. Unless forfeited the sportsbook bonus must be wagered before using the casino bonus. Bonus expires 7 days after opt-in. No deposit required for NI customers. Call 08081699314 to claim. Full T&Cs apply. #ad | |||||||
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Even though LeoVegas still has a long way to go in order to reach the bigger names in the gambling industry, their casino is one of the largest ones out there. That certainly helped them establish themselves and expand their services by including a sportsbook and a poker section. They have received numerous awards in recent years, and we can clearly see that they have enormous potential. The website is aesthetically pleasing, easy to navigate and shows a lot of potential.
Welcome Bonus and How to Claim it
The welcome bonus at LeoVegas is unique, and you will not find anything similar at other UK gambling sites that most often give their customers a free bet or a deposit bonus. However, the bonus at Leo Vegas is ideal for those of you who are tired of high wagering requirements. In order to receive the opening bonus, you will need to make an initial deposit of at least £10 and wager £5 on a value gambling market. Keep in mind that if you deposited money by using Neteller or Skrill, you automatically become ineligible for this bonus.
After you have made your first deposit, you will see a message on your betting slip which will inform you that you will receive a 100% winning bonus. Then you need to place a bet of at least £5 and just wait. If you end up winning, there is a 100% winning bonus. The same principles apply to your second bet. Remember to claim these bonuses no later than 30 days from the day you created your account. Bet types such as non-runners, void bets, and each way bets do not count towards the 100% winning bonus.
Unfortunately, there aren’t many other promotions at the moment except for the opening bonus. The reason is that the sportsbook section is relatively new, especially when compared to other bookmakers, and it is normal that they are behind bigger brands such as bet365. Sometimes they offer promotions when a big tournament is running, but they are usually small £5 free bets. Other than that, you are unlikely to find any other long-term bonuses such as best odds on greyhound and horse racing. Still, if you enjoy playing at the casino, their casino section has a lot more to offer when it comes to bonuses.
LeoVegas Review License
The company has headquarters in Malta, so the company possesses a license from the Malta Gaming Authority. In order to operate in the United Kingdom, every gambling operator needs to be licensed by the UK Gambling Commission, and LeoVegas is not an exception. That means they have to be transparent and fair to their customers, restrict minors from betting on their site, and offer help to people with gambling addictions. The bookmaker also holds a license from the Danish Gambling Authority. As you can see, the site is completely trustworthy and has been approved by many reputable organisations.
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How to Sign Up
Signing up with this bookie is quite simple and fast. If you have other accounts with other bookies, you will have no trouble at all. However, we are aware that not all of our readers are tech-savvy so if you encounter any problems whatsoever, feel free to contact LeoVegas’ customer service.
Design and Layout
Unlike many other gambling sites which have a relatively standard design, LeoVegas has taken a somewhat unique approach when it comes to the looks of their website. The sports are not located at the left-hand side of the page, and instead, you can find them at the top of the site. We think that it is the right decision and improves the navigation process. You can quickly go to the sport that you want and start betting because the most popular options are listed in the navigation bar. If you want to see all other sports, you have to click on the ‘See all’ button.
The bookmaker uses a two-touch betting system which means that you can place your wager very quickly. In fact, you only need to make two clicks – one on the odds that you want to bet on, and another on the ‘place bet’ button that will show up on the betting slip. After your bet is completed, the pop-up will be gone from the screen, and everything will go back to the way it was. In case you want to include more bets, you can hide the button and add others events before going to the betting slip and typing your stake. The whole process resembles gambling on a mobile phone, which isn’t surprising considering how popular mobile devices are at the moment.
Betting Markets
Probably the thing that impressed us the most was the wide variety of sports that the bookmaker has. You can find the most popular ones like football, basketball, golf, and tennis, but sports such as yachting, surfing, and chess, which don’t have such a large following, are also available. LeoVegas offers betting options for all of the major leagues and popular competition, in addition to the more obscure age groups and divisions of different sports. Here is a list of all the sports available at LeoVegas:
Cricket, Basketball, Politics, E-Sports, Baseball, American Football, Surfing, Darts, Winter Sports, Football, Bandy, Cycling, Yachting Rugby League, Chess, Snooker, Handball, Non-Sport, Trotting, Horse Racing, Winter Olympic Games, Rugby Union, Golf, Ice Hockey, Gaelic Sports, Australian Rules, Motorsport, Boxing, Floorball, Tennis, Volleyball, UFC/MMA, WWE, and Pesapallo. We already mentioned that Kambi Sports Solutions provides the odds for LeoVegas. The company was separated from Unibet in 2014, so they have a lot of experience in the gambling industry and are also working for other famous bookies like 32Red, 888Sport, and Unibet. Even though the odds are not unique, we think that they are competitive enough.
One of the benefits of using a company like Kambi Sports Solutions is that LeoVegas can pay more attention to improving the gambling experience while benefiting from the professionalism of Kambi. That way there aren’t any mistakes with the odds and the markets never get suspended, so customers are happy.
The odds on the website are formatted as fractional, although you can change that by going to setting and switching the odds to decimal or American.
Overall, you can certainly find bookmaker with odds better than LeoVegas, but the betting site is still competitive and shouldn’t be discarded so quickly.
In-Play Betting
If you decide to visit the in-play page, you will notice that it has more things than the home page, for example, the live events are categorised by sports type and starting time. Each sport has different live betting markets, and we were impressed by their amount.
We noticed that this company focuses a lot on live betting so that their customers can navigate their website without any problems, regardless whether they are browsing the internet site from a desktop or a mobile phone.
Live Streaming
Unfortunately, the bookie does not have live streaming, so they cannot rank amongst the best bookmakers. Still, that can be explained by the fact that they are a relatively new face on the gambling scene and haven’t developed enough yet.
Mobile Betting
You can enjoy LeoVegas’ offerings on your phone or tablet. A good thing about LeoVegas is that their site is so mobile-friendly that it automatically converts to the app format. Every single feature on the bookmaker’s site is available in the app, so it does not really matter where you are, as long as you have access to Wi-Fi, 3G or 4G, you will be able to place your bets.
Customer Service
One of the things that you should always check before creating an account at an online bookmaker is the customer support. LeoVegas knows how important that is, so the casino put in a lot of effort to ensure maximum comfort for their users who want to ask a question or have a problem that needs solving.
The customer support team at LeoVegas can be reached 24/7 via telephone, live chat, and email. Our recommendation is to use the live chat if you are looking for the quickest way of getting in touch with them. However, despite the efforts of LeoVegas to try and provide a pleasant chat experience, the staff there usually has answers only for the most common questions, so if you face a technical difficulty, it is better to use their phone support or get in touch with them via email.
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The one thing that the customer support of LeoVegas is lacking is the FAQ section. It is crucial for gambling sites to have an updated help section where people can search for answers to their questions without having to ask real people. The FAQ section most often includes information about bonuses, accounts, payment methods, and technical things. Although it is not a reason for us to not recommend using this website, a solid FAQ section means that some of the workload is taken off the shoulders of customer support service agents because most answers are available in this help section. If LeoVegas listens to our advice, then their customer support section will be of a very high quality and can match the big names in the gambling industry.
Banking
When we compare the processing times of LeoVegas to the ones of other big bookmakers, we can see that there isn’t much difference between them. The deposits that you make are instant, and withdrawals can take up to a maximum of five days. We were slightly disappointed with the fact that the minimum deposit is £10 which is a little high, especially when compared to other bookies who let customers deposit as little as £5. The minimum withdrawal amount is equal to £20, which is also unfortunate because you cannot make £10 or £20 withdrawals when you need money quickly.
At LeoVegas, you can only withdraw money from the same account that you used when making a deposit. In order to improve security measures, your account is reviewed before you make a withdrawal. That means the casino may request proof of your ID and address, so be prepared when withdrawing money.
The deposit and withdrawal options are pretty scarce, and we expected more from LeoVegas here. You can only deposit money into your account using Visa, Skrill, Paysafecard, Neteller, and Trustly, which can be very limiting for some gamblers. Here is a list with all of the deposit and withdrawal options available at LeoVegas:
Tools and Features
The first thing that you notice when entering the LeoVegas sportsbook is the simple yet stylish design. The same layout from the casino version of the site has been retained, which means that navigation is made incredibly easy. In the middle of the screen, there is the live betting console where you can bet on the most popular events each day. Thanks to the search bar, you can quickly find the betting market where you want to bet.
The software for the sportsbook is powered by Kambi Group which has offices in Malta, London, Stockholm, Bucharest, Sydney, and Manila.
Pros and Cons
- Unique opening bonus
- A lot of betting markets
- Simple and stylish design
- Lack of promotions
- Few payment options
Contact Details
Name: Leo Vegas
Website: https://www.leovegas.com/
Address: Silema, Malta
Post Code: SLM 1640
Phone: 0800 189 0184
E-Mail: support@leovegas.com
Frequently Asked Questions
- Is the mobile betting at LeoVegas any good? – Actually, it is excellent! The app has won a number of awards, the most recent of which is the Mobile Operator Of The Year award.
- What amount should be my first deposit? – We advise you to create an account when there is a promotion you can take advantage of. The smallest deposit usually varies. However, for their current welcome bonus it is £10.
- Are there more promotions? – Keep checking our website! We will keep you updated with all the latest bookie bonus codes, promotions as well as free bets to make sure that you have the best chance to make a large profit!
Our Verdict
We always mention that LeoVegas is a relatively new gambling website and hasn’t reached the level of some of the old school bookies, but that does not mean that it is a bad choice. Their casino has established itself as one of the most popular ones online, and if they continue with the improvements, we do not see why the same cannot happen to the sportsbook.
When you enter LeoVegas for the first time, you immediately notice that there are no left and right sidebars because everything is centred. People are used to having the sports section on the left-hand side and the betting slip on the right-hand part of the screen, but LeoVegas has tweaked the traditional layout, and we liked it very much. The website is relatively easy to navigate, and you can find your preferred sports quickly thanks to the search bar.
When it comes to bonuses, LeoVegas does not surprise us by once again providing something that we can rarely see at other places. The bookmaker offers two 100% winning bonuses, which is very different to the deposit and free bet bonuses that we often see. Unfortunately, there are no other running promotions, at least in the sportsbook section, which is a shame.
We were also disappointed with the lack of payment options. LeoVegas customers can only choose between Visa, Skrill, Neteller, Trustly, and Paysafecard. The selection is simply too small when we compare it to the ones that their competitors have.
The customer support is decent, although they should add a FAQ section for the sportsbook. Overall, we think that the site can be great in the future, but for now we are going to give LeoVegas an 8.1 rating.